Return and Refund Policy

Thank you for shopping at Bespoke Skin Clinic which is part of the Zen Therapies product and therapies portfolio.

If you are not entirely satisfied with your purchases, we’re here to help.

Returns

You have 14 days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.  Your item must be in the original packaging with any seals unbroken.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.  We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

Shipping

You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable.  If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

michelle.brady1@btinternet.com

69 Screeby Road

Fivemiletown

Co.Tyrone

BT75 0LG

Northern Ireland